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Current Landscape (Technology (Future Tools (AI, Mobility, BI, IoT,…
Current Landscape
Technology
Future Tools
AI
Mobility
BI
IoT
Personalisation/Integration
Social Media
Agile
Virtual Collaboration
Robotics/Automation
User Support
Technical Support
Patching
Environments
Archiving
Customization
Documentation
Knowledge Base
Methodology
Process Ownership
Visibility / Analytics
Accountability
Authorization
Reporting
Resources
Integration
OCR
Ticketing System
Elmo
Needs Analysis
Infrastructure
People
Cross Functional Collaboration
Trust Issues
Ownership and Accountability
Continuous Learning and Knowledge Database
Culture
Role Definition
Over Reliance on certain people
Communication from Management
Priorities
Engagement
Health/Safety/Harassment
Process
Measures/Interpretation of KPIs
Approvals
Streamline
Segregation of Duty
Documentation
Training
Modernize/Standardize
Root Cause Analysis
In-depth Induction
Policies
Sustainability
Lack of Generation Planning
Paper Use, $3K, 400K sheets
Plastic
Dish Washer Usage
Renewable Energy
Documentation
Business Goals
Mission Statement
Policy Review
HL Strategies not aligned with Infor
Email Training
Strategy
Tech Roadmap
Streamlined Processes / Structure / Governance
Cross Functional Collaboration
3rd Party Integration
Business Intelligence
Mobility
AI / IoT / Robotics
Automation
Operational Metrics?
Cost?
Market Share?
Lead Time?
Global?
Integration?
Scalability?