BIG ideas innovation-hub-lightbulb

download (1)

download Finance

Debt recovery

Factoring house to trade debt

Private Equity

Lease fianance

Loan/Banks

Require credit rating

Retained earnings- working capital

negative working capital

asset lease

Finance new business

download (3) Operational Strategy

Responding to changing markets

Operations in competitive market - Hayes and Wheelwright four-stage model

Operation strategy - Slack et al 2010 'pattern of strategic decisions and actions tar set the role, objectives and activities of the operation.

Manage Operations Input - Process - Output Model

Organise input of resources, i..e. people, facilities and equipment

Managing outputs i.e. products, services

Managing processes, Slack et al (design, planning, improvement)

Capability and facilities

Supply chain management

Technology

Workforce

Micro environment: Kolter and Armstrong 2006 - customer knowledge essential

Marco environment: STEEPLE/PESTLE models

Marketing Mix model (7P's)

Offer to customers

Targeting

Customer segmentation

Positioning

People

Place

Process

Price

Physical evidence

Product

Promotion

Perceptual map

Delivery of Service

Understanding market you operate in

Overdrafts

Outsourcing - on/off shore

Marketing concept:

Porters (2008) Five force model - competitive advantage

Innovation

expensive

changes with customers needs and market

Distribution channels

Govoni 2004 - techniques used to coordinate a message

Cost based

Competitor based

Customer based

Can influence customer decisions

help delivery value

Represents brand

Performance Objectives

Responding to Employees and Business

Migrant workers vs Domestic

Consider needs of organisation

skills,/competencies

Outsourcing - 3rd parties - benefits include reduce costs, skills, quality, revenue

Offshoring - distance, currency conversion risks

download (4) Product Design

images

Mission and Values

4 Stages of Design; Slack et al 2010

  1. Arrangement of facilities
  1. Layout

2, Choice - 8 types

  1. 4 Vs (volume, variation, variety, visability

Affects performance capabilities