Chapter 9: (The Nature of Groups and Teams (What makes a group a team?…
The Nature of Groups and Teams
What is a group?
a small collection of people whose members interact with one another, usually face to face, over time in order to reach goals.
without interaction, a collection of people isn't a group
in a true group, the behavior of one person affects all the others in what can be called a ripple effect, and it can be both positive an negative
most expert agree on that the lower limit of a group is three members.
isn't a upper limit
Most groups work together long enough to develop a sense of identity and history that shapes their ongoing effectiveness
What makes a group a team?
Clear and inspiring shared goals
member of a successful team knows why the group exist, and they believe that purpose is important and worthwhile
A result-driven structure
get the job done in the most effective manner
Competent team members
members have the necessary skill to finish their job
put the team goal above the personal goal
people in successful groups trust and support one another
Standard of excellence
doing outstanding work is an important norm
External support and recognition
a successful teams need an appreciative audience that recognize their effort and provide the resource necessary to get the job done.
winning teams usually have leaders who can create a vision of the group's purpose
I especially like this part because it gave me a broad overview about how to establish a successful team and know how I can improve to make the team I am in better
definition: people who interact with one another via mediated channels, without meeting face-to-face
WOL circle: an circle that involves four to five peers with similar interests who agree to interact online 1 hour a week for 12 weeks
people might felt less committed to the group or less accountable for their actions if they don't know their teammates well
Characteristics of Group and Teams
Rules and norms
: an explicit officially stated guideline that governs group functions and member behavior
: shared values, beliefs, behaviors, and procedures that govern a group's operation
: group norms that govern the way members handle the job at hand
: group norms that govern the way members relate one to another
: norms that describe rules for the group's operation
Patterns of interaction
: the graph representation fo the interaction patterns in a group
All channel network
: A communication pattern in which group members are frequently together and shared all information with one another
: a communication network in which information passes sequentially from one member to another
: a communication network in which a gatekeeper regulates the flow of information from all the other members
: person in a small group through whom communication among other member flows
the patterns of behavior expected of group member
: a role assigned to a person by group members or an organization, usually to establish order.
:Usually not explicitly recognized by a group that describes functions of group members rather than their positions. These are sometimes called "functional rules."
: roles group member take on in order to help solve a problem
: Emotional rules concerned with maintaining smooth personal relationships among group members. Also termed "Maintenance function."
: Individual rules played by group members that inhibit the group's effective operation
Goals of Groups and Their Members
: goals that a group collectively seeks to accomplish
: individual motives for joining a group
Some individual goals are related to the group's official reasons for existing.
: individual goals that group members are willing to reveal
: lazy behavior that some members used to avoid their share of work
Leadership and Communication
Trait theories of leadership
: The school of thoughts based on the belief that some people are born to be leaders and others are not
: to understand the context in which they are operating
: a style in which the designated leader uses coerecieve
: the style in which the leader invites the groups'
: a style in which the designed leader gives up his or her formal role, transforming the group into a loose collection of individual.
: a style based the idea that a leader's job is mostly to recruit outstanding team members and provides the support they needed to do a good did job.
Balancing Task and relational goals: the leadership grid
exertion of minimum effort to get required done is appropriate to sustain organization membership
Country club management
Thoughtful attention to the needs of people for satisfying relationships leads to a comfortable, friendly organization atmosphere and work tempo
efficiency in operations results from arranging conditions of work in such a way that human element interfere to a minimum degree
middle of the road management
adequate organization performance is possible through balancing the necessity to be productive with maintaining morale of people at a satisfactory level
work accomplishment other is from committed people; interdependence through is a "common stake" in organization purpose
defined by their devotion to help a team fulfill
Becoming a leader
assertion, not aggression
support of other member
provide a solution in a time of crisis
: a member who assumes leadership roles without being appointed by higher-ups
Followership and Communication
Types of followers
The power fo followers
: the ability to influence a group owing to one's position in a group
: the ability to influence others' thoughts and/or action
: the ability to influence other by virtue of one's perceived expertise on the subject in question
; the influence granted by virtue of a memeber's ability to develop a relationship that help the group reach its goal
: the abilities to influence others by granting or promising of desirable consequences
: the ability to inlfuence others by virtue of the degree which one is liked or respected