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ISO - INTERNATIONAL ORGANIZATION FOR STANDARDIZATION isos(greek word)=…
ISO - INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
isos(greek word)= equal
Composed of
Representative (from standard organization -various country)
organization promotes
industrial
commercial standard
worldwide property
founded on
23 February 1947
headquarters in
Geneva, Switzerland
official language
Russian (MOS)
French (OIN)
English (IOS)
has
164 nation member
out of
206 country
in the world
meet annually at
General Assembly
to discuss ISO's strategic objective
Began 1926 as
INTERNATIONAL FEDERATION OF THE NATIONAL STANDARDIZING ASSOCIATION (ISA)
suspended during world war II at 1942
logo are
registered trademark
(restricted use)
Granted General Consultative Status with United Nation economic and Social Council
allow ISO to participate in work of the United Nation
A Council with a rotating membership of 20 members bodies provide :
guidance and governance
ISO's Publication
Technical Report
Technical Specification
Publicly Available Specification
Technical Corrigenda
Guide
ISO 9001
required
procedure for the following activities to be documented
control of document and record
record of product testing
record of customer requirement
control of non-conforming product
prevent defect/reject from being send to customer
corrective and preventive action
necessary when mistake have been made from happening again
internal audit
to show organization take seriously its commitment to quality and conforming to ISO 9001 standard
related to
Quality Management System
QMS is documented of policies, procedure & responsibilities organized into a structured system in realizing its quality vision, goals & objective
comprise each of generic standard requirement governing the quality management system of certified company/other organization
CB Auditor ; certification must
be reviewed
surveilance
annual
audit
renew each 3 years
based on
dynamic process
rather than
static standard
how ISO 9001 work & how it can work for you
The PDCA Cycle
ISO 9001: 2015 requirement ;
contain 10 clauses
clause 1 : scope
clause 2 : normative reference
clause 3 : term & definition
clause 4 : context of the organization
clause 5 : leadership
clause 6 : planning
clause 7 : support
awareness
communication
competence
documented information
procedure
work instruction
manual
form & record
resource
clause 8 : operation
control outsourced process
design & development
capture customer requirement
plan and control operation
post-delivery management
clause 9 : performance evaluation
measurement
analysis
audit
clause 10 : improvement
get done when we act on
non-confirmition & corrective action
