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CH 11: MANAGING KNOWLEDGE (Intelligent Techniques (Capturing knowledge:…
CH 11: MANAGING KNOWLEDGE
The Knowledge Management Landscape
Important dimensions of knowledge
Organization learning and knowledge management
The knowledge management value chain
Knowledge acquisition
Knowledge storage
Knowledge dissemination
Knowledge application
Building organizational & management apital
Types of knowledge management system
Enterprise-Wide Knowledge Management Systems
Enterprise content management system
Locating sharing experience
Learning management systems
Knowledge Work Systems
Knowledge workers and knowledge work
Requirements of knowledge work systems
Examples of knowledge work systems
Intelligent Techniques
Capturing knowledge: expert systems
How expert system works
Examples of successful expert systems
Organizational intelligence: case-based reasoning
Fuzzy logic systems
Machine learning
Neural networks
Genetic algorithms
Intelligent agents
Hybrid AI systems
BY: MELATI KUSUMA (041611333189) & CANDRA PUTRA NUSWANTORO (041711333124)