Please enable JavaScript.
Coggle requires JavaScript to display documents.
ISO 9001 (10 clauses (leadership, planning, context of the organization,…
ISO 9001
10 clauses
leadership
planning
context of the organization
support
terms and definitions
operation
normative references
performance evaluation
scope
improvement
principles
leadership
process approach
improvement
relationship management
customer focus
requires procedures to be documented
control document & records
control no-conforming products
corrective & preventive actions
control document & record
focus
meet customer requirement
exceeding customer expectations
plan > do > check > act
published over 19500 standards