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QMS- Quality Management System (General Elements (The organization's…
QMS- Quality Management System
Documented policies, procedures, and responsibilities organized into a structured system of processes to assists an organization in realizing its quality visions, goals and objectives
Benefits
Achieve greater consistency in the activities involved in providing products or services
Reduces expensive mistakes
Increase efficiency by improving use of time and resources
Improve customer satisfaction
Market your business more effectively
Exploit new market sectors and territories
Purposes
Improving processes
facilitating and identifying training oppurtunities
Engaging staff
Setting organization-wide direction
General Elements
The organization's quality policy and quality objectives
Quality manual
Procedures, instructions, and records
Data management
Internal processes
Customer satisfaction from product quality
Improvement oppurtunities
Quality analysis
Steps to implement QMS
Design
Build
Deploy
Control
Measure
Review
Improve