Knowledge Portals (KPs)
Definition
Functionality
Designing a KP
"A type of knowledge management system (KMS) that strives to provide a 'one-stop knowledge shop'" (Loebbecke & Myers, 2017, 491).
Communication
Collaboration
Contents
Coordination
Customization
Community
Connection
Lessons learned
"For successful KP implementation and operation, managers should be able to assess the fit between research characteristics and KP functionalities before adoption of a KP" (Lee, Kim, & Koh,, 2009, 3669).
"KP's are not for everyone. … Hence, not all organizations need to deploy a KP" (Loebbecke & Myers, 2017, 496).
Challenges
Sufficient contribution
Favorable organizational culture
Knowledge integration
"Performance evaluation models that help to measure how portals are assisting in knowledge management activity are still in development and no one model has been show to be superior" (Quinn, Huckel-Schneider, Campbell, Seale, & Milat, 2014, 6).
"The more a user uses a KP personally, the more likely the user is to contribute to the KP," (Loebbecke & Myers, 2017, 494).