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ENVISION OMNI-CHANEL THE FUTURE (INTRODUCTION (Project Description) (WHY…
ENVISION OMNI-CHANEL THE FUTURE
Towards becoming the customer champion. to become Customer-orientated. How we can transform our organization to customer oriented...
INTRODUCTION
(Project Description)
WHY
(The Goal)
A collaborative approach to define how to become a customer-oriented company
WHAT
Needed steps to set-up an omni-channel business in the company
HOW
Description of the workshops, participants, teams, locations, map etc (Set-Up)
Münster
IT LANDSCAPE (ODOO)
Finalization Workshop
Research (WHAT)
Result
Recommendation
Workshop XY
Research (WHAT)
Result
Recommendation
PROCESS LANDSCAPE
Workshop: Supplier Side & Logistics Process:
Reserach (WHAT)
Result
Recommendation
Workshop: Logistics & Organigram
Research (WHAT)
Result
Recommendation
Workshop: Finalization of process model
Research (WHAT)
Result
Recommendation
Final Result
Final Recommendation
Cluj-Napoca
X LANDSCAPE
Workshop XY
Research (What)
Result
Recommendation
IT LANDSCAPE (ERP/ODOO)
Workshop XY
Research (What)
Result
Recommendation
Final Result
Final Recommendation