introduction to human resource management
human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns
management process
why HRM is important to managers
planning. est goals and standards, develop rules and procedures, develop plans and forecast
organizing. give specific tasks, est depts, delegate authority to subs, est channels of authority and communicationcoordinate subs' works
staffing. people type to hire; recruit, select, train employees; set perf standards; evaluate perf; counsel & compensate employees
leading. get others to get job done, maintain morale, motivate
controlling. sales, quality, compare perf with standards, correct
avoid personnel mistakes
improve profits and performance
i may spend time as an HR manager
HR for entrepreneurs (being your own HR manager)
HR responsibilities
line authority gives managers the right to issue orders to other managers or employees. superior-subordinate relationship.
staff authority gives managers the right to advise other managers or employees. advisory relationship.
line managers manage departments crucial for company's survival, e.g. sales, production
staff managers run departments that are advisory/supportive, e.g. purchasing, HRM
trends influencing HRM
globalization
lower price and higher quality (consumers); harder and less secure jobs (workers) (see also: job offshoring); new consumers and also competitors (biz owners)
sales expansion, new foreign products, cut labor costs, form partnerships
indebtedness and deregulation
deregulation. the stripping away of regulations by govt
indebtedness. more biz's and consumers went deeply into debt.
tech trends
high-tech jobs replacing factory jobs in steel, auto, rubber, and textiles
service jobs. manufacturing jobs have shifted to low-wage countries. high productivity enables manufacturers to produce more with fewer workers
knowledge work and human capital. human capital refers to the knowledge, education, training, skills, and expertise of a firms workers
HR manager functions
line. directs activities in HR dept
coordinative/functional control. ensures line managers implement firm's HR policies and practices
staff. assist and advise
HR specialties
recruiters
EEO coordinators
job analyst
compensation manager
training specialist
labor relations specialists
workforce and demographic plans
demographic. US workforce becomes older and more multiethnic; making finding and hiring employees more challenging
"gen Y" are both high-performance and high-maintenance
retirees. not enough younger workers to replace retirees
non-traditional workers incl those who hold multi jobs, part-timers, work alt work arrangements. LinkedIn. co-working sites
workers from abroad. many employers hire foreign workers
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