costs of good quality information
data collection
data processing
data maintainance
data entry
need a way of collecting data
forms/questionaires
time costs
human resource costs
data keying takes time
staff must be paid
time cost
human resource cost
automated methods
need to be purchased OMR
staff must be trained
financial cost
human resource cost
must buy processing software
financial costs
make sure data is up to date and accurate
database of customers
time costs/human resource costs
click to edit