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B207 Block 1 (Operation Management (Performance objectives (Dependability,…
B207 Block 1
Operation Management
Transformation Process
Supply chain design and integration decisions
Strategy
Technology adoption decisions
Capacity and facilities decisions
Workforce and organisation decisions
A market-driven model of operations strategy development
Process Decisions
Operations strategy as a reconciliation process
Performance objectives
Quality
Order-winning and order-qualifying criteria
STEEPLE
Speed
Flexibility
Sustainability
Dependability
Supportive and Neutral
Cost
Market Requirements
Globalisation
Outsourcing - Off versus On-shore
Political Trading Blocs
Immigration
Labour / Skills Shortage
Trade tariffs and intellectual property
Innovation
What is innovation
an innovative organisation
Business function and innovation
Fostering an innovative organisational culture
Opportunities and challenges for fostering twenty-first-century innovation
The Bigger Picture
Marketing
Extended Elements 7 P's
Physical Evidence
Reviews
Process
5th P People
Traditional 4 P's
Promotion
Visibility
Communication
Market Development /
Penetration
Price
Psychological
Product
Segmentation
Position
Target
Place
Distribution
Diversification
Product Development
Micro Environment
Stakeholders
Shareholders
Macro Environment
Effects of Operations
Effective Communication
Public Sector
Free Schools
Public versus Private
Introduction
Mind Mapping
Critical Thinking
Skills Audit
Finance
Raising Funds
Crowd Funding
Financial Institutions
Private Equity
The Marketing Mix
Ansoff Matrix
The Marketing Environment
