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Chapter 8:Working in Groups (Characteristics of Effective Groups (-Well…
Chapter 8:Working in Groups
Communication Networks
Decentralized Networks
- information passes randomly through the group
Ex:Circle or Open-Channel, All Channel
Centralized Networks
- communication occurs through a central person or persons
Ex: The Wheel, The chain
Virtual Networks
- new structures for networking
Leadership Styles
Highly directive leader
Efficient task outcomes
Members can feel as though they are not heard
Participatory leader
Negligent leader
Leader offers guidance, suggestions, listening, and concern for members
Produces moderate task efficiency
Group Life Cycle
Forming- trying to createsomething in order to create our purpose
Storming- there's a problem
Norming- involving team members by identifying
Performing
Super-performing
Communicating in Organizations
Small group is the most used method
Generally use 3 catergories
Learning groups
Self-maintenance groups
Problem-solving groups
Characteristics of Effective Groups
-Well organized
Receive periodic trainiing
-Compare possible solutions to predetermined criteria
Avoid "groupthink"
-Manage cultural diversity
Can operate virtually
Characteristics of Non-Effective Groups
Hidden agenda
Rigid
Special pleading
Pulling rank
Interrupting
Defensive
Basic Problem-Solving
Define theproblem
Research and analyze