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Recap of 21/10/2019 (Meterpoints and meters (PC= profile class (01 single…

- - - - Fixed
      - Variable
        
        Loyal Octopus offered before times of high unit rate increase
        
        Customers automatically moved onto variable after fixed tariff ends unless requested otherwise
  - - - Cheaper rate during off peak hours (usually night time)
        
        But more expensive during the day
    - - Because can buy energy in bulk
      - But last year only by 1% unlike most suppliers (haha)
- - - - industry regulator
    - - consultant for consumers
    - - complaints adjudicator
    - - consultant for providers
  - - - XOSERVE
      - ECOES
  - - - Distribution
- - - - Care homes and GPS
- - - - Not representative