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Continuous Improvement (PMI's Code of Ethics and Professional Conduct,…
Continuous Improvement
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its process is
Kaizen
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focuses
on encouraging the team
to
initiate and implement small, incremental improvements
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occur on
Multiple Levels
are
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Demo, Review, Retrospective
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Retrospective Process
steps
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Step 1: Set the Stage
Activities
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Focus On
Focus Off
The team members discuss productive and unproductive
ways of participating and agree to stay in the "Focus On”
ESVP
Participants anonymously identify their attitude toward the retrospective as Explorer, Shopper, Vacationer, or Prisoner.
roles
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Vacationers
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Working Agreements
The team brainstorms and then defines the working agreements they would like to put in place for the retrospective.
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Step 2: Gather Data
facilitation techniques
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Triple Nickels
The team is divided into five groups that spend five minutes gathering or building on five ideas, five times.
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Satisfaction Histogram
The team members create a graph that shows how satisfied they feel about a particular area or issue.
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