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Utkarsh - fractured his leg while playing - Coggle Diagram
Utkarsh - fractured his leg while playing
on the way
in the waiting area
reception table
in the doctors cabin
there was one senior doc. and two junior doctors in the same small cabin
over crowded
doctor attended the patient for only two minutes, did not suggest a X-ray
patient felt brushed off by the doctor
dim and "sad" interior inside with white colors and metal furniture
did not pay immediate attention
appeared too busy on the phone
was too crowded
panicked because of Covid-19 situation
anxiety
no social distancing was maintained
did not get an arrangement for sitting even after informing about his condition
had to stand outside
could not bend in leg when thought of sitting on the stair
leaned on the shoe rack for support
had to bend down, pick his shoe and keep it in the rack
boring interiors with "unfinished" walls
dark corners
waiting room was hotter than the outside
in the entry area,noticed the sanitizer stand had very less sanitizer in it
difficulty to commute in a car
second hospital
waiting area
in the doctors cabin
was well received and welcomed inside
doctor attended the patient for 15 minutes and suggested the appropriate steps
more space for sitting
social distancing was maintained
informative graphics and posters about various medical topics
bright interiors with a yellow wall - gave a positive feeling