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As tools for effective business communication. - Coggle Diagram
As tools for effective business communication.
Downward communication
It is the one that comes from the directors of the company to the collaborators, in it instructions, objectives and policies are transmitted.
.
Employee manual.
Institutional publications (magazine, newspaper or newsletter.)
Informative meetings.
Interviews
Circulars
Email.
Upward communication
They allow employees to share ideas and suggestions, as well as provide feedback to managers.
.
Suggestions mailbox.
Interview.
Email.
Periodic meetings.
Horizontal
It is the one that exists between people or areas of the same hierarchical level, it is usually informal and occurs through relationships of friendship and companionship.
When it is driven by the company, collaboration and teamwork are promoted as a work guideline.
Meetings by departments or working groups, information sessions, email and social networks serve to carry out this exchange of information.