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Falling "Percentage Order Through Rate" in the city of Hyderabad…
Falling "Percentage Order Through Rate" in the city of Hyderabad
InCovid
Collaboration
•
Promoters favouring other competitors.(P0)
• Clients have started in house departments for similar services.(P1)
Competition
• Higher quality product showcased by competitor while our product is underway.(P0)
• Competition udercutting.(P2)
• Competitors have advantage in terms of product delivery.(P1)
• Competitors have better pricing.(P1)
Company
• Internal inefficiencies leading to slower delivery.(P1)
• Gamification of sales process to meet revenue targets.(P0)
• Weak tech stack.(P0)
• No online verification of customers.(P1)
• No competitor research / strategies known.(P2)
Context
• Less availability of human resources due national / regional lockdown.(P0)
• Delivery cost increased due less availability of transportation.(P0)
• Pandemic has reduced purchasing capacity of customers.(P2)
• Pandemic has reduced demand for some products.(P2)
Customer
• Complicated product return and refund process.(PO)
• Lack of omnichannel retailing strategy.(P2)
• Better quality and discounts of competitors.(P0)
• Gap between expectations and actual deliverables.(P1)