Please enable JavaScript.
Coggle requires JavaScript to display documents.
Topic 8: Tools for controlling and improving quality - Coggle Diagram
Topic 8: Tools for controlling and improving quality
Focus on variety of tools and techniques to help organizations in continual process improvement projects
Creative problem solving
CPS Strategy
Identify specific problems
Generating ideas
Finding facts
Developing solutions
Understanding the mess
Implementing solutions
The deming cycle (PDCA/PDSA)
PDCA/PDSA explaination
Do
Test the change
Check
Review the test analyse the results and identify learning
Plan
Recognize an opportunity and plan the change
Act
Take action based on what you learned
Focus on both short term continuous improvement and long-term organizational learning
The seven qc tools
Histogram
Pareto diagram
Check sheet
Case and effect diagram
Run chart and control chart
Scatter diagram
Flowchart
Engaging the workforce in process improvement
Shared vision
Behavioral Skills
Technical skills
Skills for team leaders
Leader skills
Decision making
Team management
Communication
Conflict management and resolution
Negotiation
Cross-cultural training