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CHAPTER 8: IT SOURCING - Coggle Diagram
CHAPTER 8: IT SOURCING
The Phenomenon
• Core competence logic -> led to wholesale outsourcing
– Now trifecta had made IT inseparable from firms’ offerings
– IT increasingly defines the following firms
• Decisions about whether, how, and where to outsource what IT
– Must go beyond the outdated insource-outsource dichotomy
• Two innocuous reasons to outsource can create vicious problems
- To access IT skills absent inhouse
- Vendor cheaper than doing it inhouse
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