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Project Stakeholder Managemenr, Stakeholder Management - Coggle Diagram
Project Stakeholder Managemenr
Overview
Definition:
indentify the people, groups or organization that could impact or be impacted by the project
Analyze stakeholer expectations and their impact on the project
To develop appropriate management strategies for effectively
Engaging stakeholder in project decisions and execution
Stakeholder sarisfaction: managed as a key project objective
Process:
Identify staholders (initiating)
Plan stakeholer engagement - planning
Manage Stakeholder engagement - executing
Monitor Stakholder engagement - monitor & controlling
Stakeholder register
Main output of identify stakeholer process
Contains details of identified stakeholders
Identification information: Name, organization position, location, role, contact, etc
Assessment infor: major requirements, main expectations, potntal influence
Clasification: internal/ external or supporter/ neutral/ resistor
Must updated regularly since new stakeholders might be added, chnage during the project
Identify Stakehoder
Indentifying the people, group or Org that could impact or be impacted by outcomes of the project
Appropriate focus for each stakeholer or group of stakeholers
individuals, groups or Org who might affect or be effected by the outcomes of the project
Dirrerent levels within the organization and have varying authority levels
Crucial for project success: Identify Stakeholder early in the project and analyzing their interest and expectation
Tools & techniques used in identify stakeholders
Stakeholer Analysis
St1: Identification of all stakeholer is done
Systematically gathers and analyzes whose interests should be taken into account
Defines how, what, when to communicate with each stakehoder
Step of stakeholder analysis
Identify all potental stakeholders and relevant information (roles, departments, interest, knowledge, influence,authority, etc)
Analyze the potental impact or support of each stakeholer
Assess how key stakeholers are likely to react in various situations
Stakeholer Analysis Models
Power/ Interest Grid: group based on authority (power) and their level concern (interest)
Power/ Influence/ Grid: group based on authority (power) & their active involement (influence)
Influence/ Impact Grid: group based on involvement (influence) and their ability to affect the project (impact)
Salience Model: Descripe staholder based on their power, urgency and legitimacy (or involvement)
Identify stakeholder
Expert Judgment: experts can identify stakeholers for a project
Meetings: Poer, authority, influence, involvement etc of stakeholders can be discussed duiring meetings
Plan Stakeholders Engagement
Process of developing approapriate strategies to effectively engage stakeholders throughout the project life cycle
Key benifit of the process is that it provides a clear, ationable plan to interact with stakeholders
This process generates the stakeholder engagement plan which contains detailed plan on how effective stakeholder management can be realized
Tools & Techniques of plan Stakeholder Engagement
Expert Judgment: can decide level of enfagement required at each stage of the project
Meetings: Engagement level of stakeholders can be discussed during meetings
Analytical techniques:
Engagement levels of all stakeholders needs to be compared to the planned engagement levels
Stakeholder engagement throughout the life cycle of the projects is critical to project success
Clasification for stakeholder engagement level
Unaware: unaware of project and potential impacts
Resistant: aware of project and potential impacts and resistant to change
Neutral: aware of project but neither supportive nor resistant
Supportive: aware of project and potential impacts and supportive to change
Leading: aware of project and potenatial impacts and actively engaged in ensuring the project is success
Stakeholder Management
Stakeholder Engagement Plan
Identify: Component of the project management and major output of plan stakeholder engagement process
Can be formal, informal, highly detailed or broadly defined depending on the needs of the project
Desired and current engagement levels of stakeholders
Stakeholder communication requirements
Information to be distributed to stakeholders
Time frame and frequency for the distribution
Method for undationg stakeholder engagement plan
Manage Stakeholder engagement process
Process of communication and working with stakeholders to meet their needs/ expectations
Key benifit of this process is increasing support and minimizing resistance from stakeholders and increasing the chnages to achive project success
Includes
Engagement stakeholders obtain or confirm their commitment to success of the project
Managing stakeholder expectations
Ensuring project goals are archived
Addressing potential concerns between stakeholders and anticipating future problems
Clarifying and resolving issues regarding stakeholders
Ensure that stakeholders clearly understand the project goals, objectives, benific and risks
Ability of stakeholders tin influence the project is highest during the initial stages and gets progressively lower as the project progress
Active management of stakeholder involvement decrease the risk of the project failure
Monitor stakeholder engagement
Definition: Process of monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders
Maintains or increases the effeciciency and effectiveness of stakeholder engagement