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UK Retail Macro Environment, Online. Offline, Digital, Physical - Coggle…
UK Retail
Macro Environment
Legal
Inflexible Leases
Customer Data
Economical
Excess Properties
Online Players
Growing Market Share
AI Could Inject
£27bn Per Year
Retailers Using AI
30% Faster Growth
Returning Customers
Customers Pay
20% More
66% Commerce
Mobile by 2020
Technolocical
Voice Controlled
Robot Assistants
VR Rooms
Artificial
Intelligence
Social Media
Machine Learning
Online
Augmented Reality
Ethical
Very Targeted
Advertising
Customer Data/
Information
Sociological
Personalised Products/
Experiences
Smart Recommendations
Smart Experience
Personalised Services/
Experience
Customer
Experience
Customers Still
Want Store Experience
Increased Use
of Mobiles
Online. Offline,
Digital, Physical