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Responsibilities (Personnel Decisions & Management (Review and…
Responsibilities
Personnel Decisions & Management
Review and consider personnel requisitions by project managers, number and qualification of hires
Approve/reject request based on the justification of the needs
Develop strong technical delivery team
through identification of training needs
Manage organizational responsibilities of
performance appraisals
, decisions on title changes, salary changes, and bonus disbursements and firing decisions
Implementation of
performance improvement plan
in case of continuous deterioration of performance and sustained escalations
Delivery Management
Overarching leadership to operational delivery
Processes to deliver projects on time and with quality
Technical delivery leadership to complex large-scale projects
Optimize delivery using Agile approaches
Program & Project Portfolio Management
Manage and review
statement of work
preparation
Manage all aspects of
engagement pre-sales
including scope, schedule and cost negotiations, proposal preparation and resource planning
Manage and review development of
joint strategic roadmaps
for programs/projects
Ensure
financial targets
are achieved, develop strong sales pipeline and mine account
Client Relationship management
Develop strong and positive relationships
Monthly, quarterly and annual
meetings for reviewing engagement health
Develop
joint actions plans
, escalation matrix, procedures and policies around engagement execution, service delivery improvements, service level agreements and risk management