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BTS ( Business travel services) (Countries (Atantla, Georgia, moscow, E.E …
BTS ( Business travel services)
important client
NEO TECH
Countries
Atantla, Georgia
moscow
E.E .U.U
Helsinki
HOTEL PROBLEM
They machines from hotel not were working * Organizatión unsuitable inside from hotel
The new room had a bad presentation
consequece
Bad attetion at the hotel
DIVERTED FLIGHT
The airline not reserve good the flights of passings
The airline have problems with the deviation of flight
The flight is diverted and passangers are sent tome the some hotel
consequence
Waste of time and money for passengers
LOST GUGGAGE
The airline not have organization with the suitcases of the customers
this airline no have consider the complaints of the customers
The airline does not respond for lost luggage
consequence
Distrust of the staff at the airline
CAR RENTAL PROBLEM
Did not comply with the customers vehicle reservation
consequence
Loss of credibility by the client
The office of cars have problems with the reservation of a cars
The customers not the attended good in the office
WHO ARE THEY
BTS is a company of services travel corporate
This company have customers multinationals
