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Listening (The Value of Listening (1. People with good listening skills…
Listening
The Value of Listening
1. People with good listening skills are more likely than others to be hired and promoted. [ex. being able to have this skill, people who are trying to hire you tend to see you to be more appealing and trustworthy.]
2. Listening is a leadership skill. Leaders that have great listening skills have a better relationships with the team members.
3. Good listeners are not easily fooled. [ex. in a conversation regarding offers, when you pay attention and listen carefully, the chances of you being scammed are low as you would have realized it from the beginning.]
4. Asking for and listening to advice makes you look good. [ex. when you are in a store and looking for a certain product that you can't seen to locate, it is perfectly normal to ask for help rather than searching on your own wasting time.]
5. Listening makes you a better friend and romantic partner. You can't pretend to listen, it is best if you become an effective listeners who are sincerely interested and engaged.
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Types of LIstening
Task-Oriented Listening
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Look for Key Ideas It's easy to lose patience with long-winded speakers who never seem to get to the point-or to have a point, for that matter.
Ask Questions
Questioning involves asking for additional information to clarify your idea of the sender's message. One key element of these types of questions is that they ask the speaker to elaborate.
Whereas sincere questions are aimed at understanding others, counterfeit questions are not; they are often disguised attempts to send a message.
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Take Notes: Understanding others is crucial, ofcourse, but it doesn't guarantee remembering. As you read earlier in this chapter, listeners usually forget about halfofwhat they hear immediately afterward.
Relational Listening
A listening style that is driven primarily by the concern to build emotional close- ness with the speaker.
Take Time: The goal of task-oriented listening is efficiency, but relational listening couldn't be more different. Encouraging others to share their thoughts and feelings can take time. Ifyou're in a hurry, it may be best to reschedule relationally focused conversations for a better time.
Listen for Unexpressed Thoughts and Feelings People often don't say what's on their minds or in their hearts.
Encourage Further Comments Even if you don't explore unex- pressed messages, you can strengthen relationships simply by encour- aging others to say more.
Analytical Listening
analytical listening: Listening in which the primary goal is to fully understand the message, prior to any evaluation.
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Critical Listening
The goal of critical listening is to go beyond trying to understand and analyze the topic at hand, and instead, to assess its quality.
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Extra Questions:
- What surprised you in the readings? In this chapter I was surprised with the breakdown of the simple activity that we unconsciously do which is listening. There are my things starting from how to listen to the different types of lsitening.
- What bothered or intrigued you? In this chapter I was not bothered by anything however I was intrigued on the ways of what to do and what to not to do when listening.
- What confused you or made you want to find out more? There was no confusion however I would like to find out more about the realistic ways to practice this.
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