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Online Booking Systems (Advantages: (Prevent double booking, Immediate…
Online Booking Systems
1st Step: You need to access the website or app using any sort of device
2nd Step: Once user is on the website or app, they chose what they would like, either a movie or a room at a hotel
3rd Step: User selects date and time they wish to be at the booking and location
4th Step: Number of rooms, types of rooms or movie tickets
5th Step: User confirms and they pay for their room/ticket
6th Step: Personal data is entered (Credit Card, Email, Name, etc)
6th Step: Receipt and booking is sent to the user after purchasing for confirmation
Advantages:
Prevent double booking
Immediate feedback
Bookings can be made any time
Usually easier to brows plans
Customers can easily change their mind
Disadvantage
Expensive to setup booking system
Users need access to computer and internet connection
Difficult to cancel after paying
Doesn't allow you to build relationship with travel agent
Can be hard to use if platform is designed poorly