REFUNDS
POLICY for Online purchase
Refund in case of incorrect purchase: Programs purchased will not be refunded or changed to another program on grounds of incorrect selection at
the time of purchase.
Refund in case of server error: In case the same program is purchased twice due to some server error, the following refund rules will apply - If the learner informs us within 7 days, full refund would be done thereafter he/she learner informs us within 7 days, full refund would be done thereafter he/she the purchase value.
Refund in case of special approval: In case of refund with special
approval, there will deduction of 25 % from the total amount paid by the customer and the remaining will be refunded. This is applicable across all the Programs except the Classroom Programs where it is dependent upon the center and its policy.
Refund Policy For Classroom product
5.1 In case a student wishes to withdraw from the course, he/she will have to write an application to the respective Center Head, who will then refer the case to the City Head.
5.2 If a student applies for refund of fee 7 days or more before the commencement of the course, admission fee will be deducted from the amount paid, and the remaining amount shall be refunded (applicable only if the course duration is more than 45 days).
For courses, whose duration is less than 45 days, 25% of the total fee (exclusive of any discount/offer given at the time of admission), in addition to the admission fee, shall be deducted, and the balance will be
refunded.
5.3 If a student applies for refund within 7 days before the batch
commencement date, or enrollment date (whichever is later), 25% of the total fee (exclusive of any discount/offer given at time of admission), in addition to the admission fee, will be deducted; and the remaining amount shall be refunded (applicable only in case the course duration is more than 45 days). For courses, whose duration is less than 45 days, 50% of the total fee (exclusive of any discount/offer given at the time of admission), in addition to the admission fee, shall be deducted; and the balance will be
refunded.
5.4 If a student is found to have less than the requisite percentage, as per the eligibility defined by the respective institute(s)/exam(s) for which he/she is preparing for at CL, no part of the fee will be
refunded.
5.5 Once the student applies for refund within 15 days of the start of the batch, 50% of the total course fee (exclusive of any discount/offer given at the time of admission), in addition to the admission fee, will be deducted; and the remaining amount shall be refunded (applicable only in case the course duration is more than 45 days). For courses, whose duration is less than 45 days, no fee will be refunded.
5.6 In the event of a student, who has opted for an EMI scheme, applying for a refund, EMI interest charges and transaction fee borne by CL to facilitate the enrollment will be payable by the student, and deducted from the refund amount.
5.7 There will be no refund, if a student enrolls in a batch which is already running.
5.8 No part of the fee will be refunded once the batch completes 2
weeks.
5.9 The refund shall be issued only after the student returns the entire material (including bags, books, session plan, etc.) in original condition (no writing on the books permitted) to the respective CL center.
-