HIGH TURNOVER RATE

WHAT

WHO

WHY

WHEN

HOW

WHERE

HIGH TURNOVER RATE

Point of view

Taking Responsibilities

Gaining Benefits

J Restaurent

Frequency

Causing

Negative effects

Costs lots of money and times

Has been sharply increasing

Difficult to control because of the complexity of human beings ❌

:

What does a turnover rate mean?
If a given position or multiple positions end up unfilled frequently and the same position has to be filled regularly, then there’s a high turnover rate.

Kinds of turnover

  1. Voluntary rotation: takes place when an employee leaves the company voluntarily.
  1. Involuntary rotation: takes place when an employee leaves the company involuntary.

Staffs

Training & Recruitment Team

Managers

Restaurant

Owners

Staffs

These recent years when hospitality fields have sharply developed

Front of the house: Staffs, Managers

Changing goals of staffs

Salaries/ Benefits aren't enough

Bad working environment

Bad Management

Bad recruitmnet

Decrease productivity.

Talent loss

Cost lots of time and money for training and recruiting

Constant changes worsen the atmosphere and fail to create a shared company culture

Hiring/training new people

Improving salaries/ benefits to keep old staffs

Owners

Staff turnover can result in low morale

Our restaurant- J Restaurant, is a French restaurant being quite popular in the area that was established for more than 7 years. In recent years, the turnover rate of our staff has been pretty sharply increasing, which negatively cause the productivity and performance of hotels. When an employee leaves the corresponding department the operational aspects of the department are changed; the duty allocation or smoothness, as well as flexibility in working of Front of the House department, is changed considerably. The HR department has to work hard or the managers should adjust their management process to resolve this problem.