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Hybrid Teams (Frictions (Trust (Transparency-Workload Trade-off…
Hybrid Teams
Frictions
Trust
Past experience
Transparency-Workload Trade-off
Information Overload
Solution: Modulation of transparency according to trust level
Communication
Clear goal definition
Problem of finding the real problem
Machines' curse of knowledge
Manager loss of time
Sub-optimal decision
Specific training for managers
Ask clarification in a short period of time
Agency
Illusion of control
Loss of independency for convenience
Workers Deskilling
Design human-centric AI systems
Tasks depend on human's physical and mental state
Decision-Making Process
Humans: Intuition
Machine: Data Analysis