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Groups (Chapter 10) (Major concepts of group behaviour (GROUP SIZE. social…
Groups (Chapter 10)
Major concepts of group behaviour
1.ROLES
behaviour patterns expected from someone who occupies a position in a social unit
2.A NORMS
acceptable standards shared by group members, most commond and effort and performance, dress code
2.B CONFORMITY
adjusting behaviour to allign with a group's norms. Asch's studies on conformity
STATUS SYSTEMS.
a prestige ranking within a group
GROUP SIZE. social loafing
small group ( 5-7) good at completing tasks fast, figuring out what to do, getting job done
large group (>12) problem solving, finding facts, gaining diverse input)
GROUP COHESIVENESS
degree to which members are attracted to one another and share the goals
High cohesiveness, high alignment of group - strong increase in productivity
High cohesiveness, unfavourable attitudes - productivity decreases
low cohesiveness, goals supported, productivity increases a bit
cohesiveness is low and goals unsupported, cohesiveness has no significant effect on productivity
stages of group development
forming stage
when people join
defining the group's purpose, structure and leadership
storming stage - intragroup conflict
norming stage - closed relationships and cohesiveness
performing stage - accepting the structure
adjourning stage - people prepare to disband
types of groups
informal
formal
command groups- determined by the org chart
task groups
cross functional teams
self managed
Teams vs Groups
Teams:
collective performance goals,
positive synergy,
individual and mutual accountability,
complementary skills
Types of teams:
problem-solving
self-managed
cross functional team
virtual team
Team effectiveness
CONTEXT
: adequate resources, leadership and structure, climate of trust, performance evaluation and rewards systems
CONTEXT
: abilities of members, personality, allocating roles, diversity, size of teams, member flexibility, member preferences
WORK DESIGN
: autonomy, skill variety, task identity, task significance
PROCESS
: common purpose, specific goals, team efficacy, conflict levels, social loafing
team composition factors that lead to effectiveness:
abilities, skills, knowledge, role allocation, personality, diversity, size of teams, flexibility, team member preferences
TEAM MEMBER ROLES:
creator innovator,
explorer promoter
assessor developer,
thruster organiser,
concluder producer,
controller inspector,
upholder maintainer,
reporter adviser
and linker
Groups:
sharing info,
neutral synergy,
individual accountability,
random and varied skills
Contemporary issues in managing teams
managing global teams challenges
team composition factors
: diverse cultural characteristics
team structure
conformity, status, social loafing and cohesiveness
team processes
: communication and managing conflict