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QUALITY STANDARDS (ISO 9000 Standards Series (Principles (Process approach…
QUALITY STANDARDS
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CERTIFICATION CATALOG
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250,000 certifications worldwide
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Six Sigma
What is it
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leads to defect reduction and improvement in profits, employee morale, and quality of products or services
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Differing Opinions
Philosophy
All work can be DMAIC, require inputs and outputs
Set of Tools
Qualitative and Quantitative tools including SPC, control charts, process mapping failure mode, and FMEA
Methodology
DMAIC, define, measure, analyze, improve and control, are the six steps a Six Sigma practitioner is to follow.
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Total Quality Management
Primary Elements
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Process-centered
Focus on process thinking, internal or external, steps are defined and monitored
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