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Message not appearing issue (Solution (Link the messages by the recipients…
Message not appearing issue
Solution
Better solution
Waiting for the discussion
Link the messages by the recipients
Find the impacted messages
Link the login which has the same email address
Find the mailbox which is the owner of login
Link the message to this mailbox
Impacts
Not all messages which linked to ArchiveMgr_Journal mailbox has this problem
Create a utility to analyze
Read journal report
Find the recipient is archivemgr_journal
Cause
Happened between Fed to Aug 2018
The Messages were journalized to on-primise mailbox(archivemgr_journal) from O365
The version of on-primise Exchange Version
The journal report is incorrect
Recipient is archivemgr_journal
JRDL links the message to archivemgr_journal mailbox
Not linked to the real recipients
Why it happened
Reproduce it?
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