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UNIT 1 AND 2: Introduction to the Field of Organizational Behavior…
UNIT 1 AND 2:
Introduction to the Field of Organizational Behavior
Study in Organizational Behavior
organizational behavior
The Organisation
Structure
Culture
Teams
Structure
Culture
Individual
(employees)
Why Study Organizational Behavior
Predict
organizational
events
Influence
organizational
events
Understand
organizational
events
Why Understanding Mind is Important in OB?
Behavior
Your Conduct
Environment
Personality
-what you inherit
and develop
Mind
The way you think
Organizational
Behavior
Anchors
Contingency
Anchor
A particular action may have different consequences in different situations
Need to diagnose the situation and select best strategy under those conditions
Multiple Levels of
Analysis Anchor
OB issues can be studied from individual, team, and/or organizational level
Topics usually relate to all three levels
Systematic Research Anchor
OB also adopting grounded theory and similar qualitative approaches to knowledge
OB researchers rely on scientific method
Multidisciplinary
Anchor
OB develops its own models and theories, but also needs to scan other fields for ideas
Many OB concepts adopted from other disciplines
Open Systems Anchor
dynamic nature of organisations
open systems – self- sustaining system that use energy to transform resources from enviornment (such as raw materials) to output (a finished product). Output gets transformed feedback to input and the cycle continues.
Intellectual Capital
Structural Capital-
Knowledge captured in systems and structures
Relationship Capital-
Value derived from satisfied customers, reliable suppliers, etc.
Human Capital-
Knowledge that people possess and generate
Knowledge Management
Processes
Knowledge
sharing
Knowledge
acquisition
Knowledge
use
Organizational Memory
Retain intellectual capital by:
Keeping knowledgeable employees
Transferring knowledge to others
Transferring human capital to structural capital
The storage and preservation of intellectual capital
Trends and Challenges for OB
OB Globalization
OB Globalization
Employment Relationships
Changing Expectations
Advances in Technology
Values/Ethics Defined
Pyramid of Corporate Social Responsibility
Philanthropic responsibility-
Contributing to and helping society at large
Ethical responsibility-
Doing what is right and good for everyone
Legal responsibility-
Following laws of the society
Financial responsibility-
Making profit for stockholders
Outcomes of effective OB
Organisational Outcomes
Organisational Justice
Organisational Ethics & Corporate Social Responsibility
Organisational Productivity
Organisational resilience
Personal Outcomes
Job Satisfaction
Job Commitment
Organisational Citizenship
Personal wellbeing & Resilience
Job Performance
Social Outcomes
Organisational productivity – Org’s ability to produce profit exceeding capital invested, in efficient and effective manner
Organisational Resilience – Org’s ability to stay productive or better, at any times and over any kind of challenges