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Introduction to the Field of Organizational Behavior (Trends and…
Introduction to the Field of Organizational Behavior
What do we study in Organizational Behaviour?
Seeks knowledge of behavior in organizational settings-Individual, group and organizational process
applying that knowledge towards improving both individual well being and organization's effectiveness
utilising scientific method to practical managerial problems
deriving knowledge from various disciplines in behavioral sciences
Why study OB
To understand organizational events
To predict organizational events
Influence organizational events
What makes a human being
the way we think
environment
personality that inherit and develop
workforce diversity
What make or change people
how they perceived experiences
how they cope with experiences
how they utilise experiences
Organizational Behavior Anchors
Multidisciplinary Anchor
many OB concept adopted from other diciplines
OB develops its own models and theories but also needs to scan other fields for ideas
Systematic Research Anchor
OB researcher rely on scientific method
OB also adopting grounded theory and similar qualitative approaches to knowledge
Multiple levels of analysis Anchor
OB issues can be studied from individual, team and organizational level
Topic usually relate to all three levels
Contingency Anchor
A particular action may have different consequences in different situations
Need to diagnose the situation and select best strategy under those conditions
5.Open systems Anchor
Receive inputs from environment and transform them into outputs back to the environment
Need to monitor and adapt to environment
Organizations consist of interdependent part that need to coordinate
Trends and Challenges for OB
Employment relationships
employability
'new deal' employment relationship
continuously learn new skills
work-life balance
number one indicator of career success
priority for many young people looking for new jobs
contingent work
no explicit or implicit contract for long-term employment or minimum hours of work can vary in non-systematic way
Changing Workforce-Diversity
Workforce has increasing diversity along several dimensions
Current trends
increased racial and ethnic diversity
more women in workforce
generational diversity
new age cohorts
Implications
leverage diversity advantage
adjust to new workforce
Changing expectations
Employees and employers desire engagement
high level of pride in organization
willingness to help each other on job
belief that organization help employees do their best
Flexibility
flexible hours
job sharing
contingent workforce
The Quality Revolution
TQM
Advances in technology
virtual teams
using IT to perform one's job away from the traditional physical workplace
using IT to perform many tasks in the organizations-many tasks performed by humans are now taken over by machines
OB Globalization
OB responds to the rise of globalization and diversity
Effect of globalization on organizations
Global economy and international business
Multinational enterprise
new organization structures
more diverse workforce
more competition, mergers, work intensification and demands for work flexibility
adjusting to foreign culture
different forms of communication
adaptation to own culture after being away for long- readjustment
Values /ethics defined
long-lasting beliefs about what important in a variety of situations
corporate social responsibility
Outcomes of effective OB
Personal and organizational outcomes
organizational citizenship- the sense of belongingness and ownership to the organization to the extent that one won't do any harm to one's organization
personal wellbeing and resilience- the sense of satisfaction, hence promotes strengthens holistic life satisfaction, hence promotes strengths in facing life diversity
job commitments- the cognitive, emotional and action focus and readiness to contribute to the job and the organization
job performance- job output in supporting organization's desired outcome
job satisfaction- when positive feelings outweights negative feelings in most areas of work
Social outcomes
organizational productivity- organization's ability to produce profit exceeding capital invested in efficient and effective manner
organisational resilience- organization's ability to stay productive or better at any times and over any kind of challenges