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Lo1:protocols (authority (Procedures that employees or managers within a…
Lo1:protocols
authority
Procedures that employees or managers within a business hierarchy have to follow.
Upholding standards
Dealing with complaints
signing letters
employment
What is on a contract?
hours
pension
wages
job role
confidentiality
Set procedures that are in place to maintain the confidentiality of documents and data
prevents fraud
prevents compensation
keeps reputation
legislation
IT security
checking