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{IMCMC}_G6_How to analyze a case (CASE ANALYSIS AS A PROCESS (Goal of…
{IMCMC}_G6_How to analyze a case
CASE ANALYSIS AS A PROCESS
Point of View
set a record mended decision as to your goal
Consider the character's strengths, responsibilities, and blind
spots.
, be sensitive to the dilemmas characters find themselves in
Hypothesis
available evidence in the case
sets the rational limit on the range of hypotheses,
-one that opposes what seem to be safer hypotheses and
can be argued from the evidence
Goal of Analysis
it may seem obvious
How do you know when to conclude the study of a case?
have evidence showing why your conclusion is reasonable
put constructive pressure on yourself
DESCRIPTION OF PROCESS (1)
Situation (5 minutes)
structure analysis with a series of questions
the initial and final sections frequently express a tension
Consider Is the situation a
problem, decision, or evaluation?
Questions
what do I need to know about the situation?
Use Ask 6W1H to ask question. (Problem,Decision,Evaluation)
Hypothesis
armed with a list of things you want to know and a map of content about the situation
if there are others alternatives for a decision, start with the one that has most promise
Problem
clear with the problem's characteristic
think about the most appropriate framework
consider whether a protagonist is a potential cause
Decision
which is the most confident criteria
which decision is stronger/weaker
which criterion is most relevant
評量個案的準則
紀錄筆記
方便記錄
了解整個思考過程
利於組織架構
只顧多抓重點而不去思考問題
偏離主動學習
大膽假設問題
思考如何實施計畫
執行的先後順序
訂一個明確的時間來執行計畫
G6
劉洛湄
蔡承佑
黃鴻欽
曹榮恭
鄭心怡
假設錯誤該如何處理？
假設此錯誤為個案的困難點之一
了解到什麼是足以反駁此論點的證據
該如何控制此錯誤
檢查假設問題的弱點
舉例
這個假設可以有不同的解釋嗎？
不同的解釋會讓此假設有不同的見解嗎？
這個假設有漏洞嗎？
有什麼遺漏的因素嗎？
這個假設的弱點是什麼？
FOUR TYPES OF CASE SITUATIONS
evaluations
unit
individual
group
department
entire organization
country
global region
include
an annual performance evaluation of an employee
a new CEO evaluating the performance of the company
the assessment of an act
both positive and negative side
a leader has strengths and weaknesses
an overall evaluation expresses the best fit between the evidance and the criteria
example
a company has steadily declining performance,but it still may be doing well because the national economy is stumping and the company is actually doing better than its competitors.
problems
A situation in which something important has happened but we don't know why it did
You need to realize a problem exists and then define if for yourself
success can also be a problem
It operates in three different market segments, but the case doesn't tell you why
the country exceeds the performance of most
countries. But the case doesn't state how successful it is
work out the explanation of the problem by linking the outcome to its root causes
you need relevant tools to carry it out
examples
organizational behavior
operations management
this is the main work of problem analysis
rules
qualitative methods
there are often many alternative methods for obtaining the same or similar information
there is no objectively correct way to analying competition
apply to the same set of facts with the generally understood meaning of its concepts
different result
each calculation specigied by a rule has a procedure that must be followed
there is a correct way to execute a rule
apply right rule and correctly performed
the same result
decisions
Many cases are organized around an explicit decision
Analysis a decision requires
Decision criteria
the most important part of a decision analysis
A rational decision can't be made without appropriate criteria
develop evidence to complete a decision analysis
Relevant evidence
Decision options
as soon as you encounter a state decision,you should look for alternative
There is no correct decision.
a good decision is the one that creates more benefits and has fewer severe downsides.
First goal of analysis is to come up with plausible decision options
The existence of an explicit decision is an important distinction
用證據來支持假設
different