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Understanding performance (Inputs (Time, Money, Resources, Assets,…
Understanding performance
Strategic performance
Measure success
Org strength
Target failure
Improve
Enhance
Compare
Inputs
Time
Money
Resources
Assets
Activities
Efficient
Use little resources
To achieve same result
Ratio between input/output
little waste in input
Effective
Achieves goals
Compare
Expectations
Outcome of actions
Outputs
Result of inputs
Goods/services
Outcomes
Difference made
Combines measures needed
Qualitative
Quantitative
Help understand performance
Financial
Economic