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Sources of Conflit on different levels (Socio-psychological (. (Agressive…
Sources of Conflit on different levels
Personnal
.
Intolerant behaviour
No need to precice
.
Socio-Psychological incompetence
"What did you call me ?!"
.
Lack of psychological stability
"Who took my pencil ? Screw it, people can't you just buy one ?!"
.
Lack of emphaty
"Childens are alone at home and you call them to chek are they ok ? Sorry, but the rulle is no phone in the work place, so no exceptions on that"
.
Uncertainty & Overconfidence
"No problem sir, I do this kind of things for breakfast" // "I don't know, I have never learned how to do it"
Socio-psychological
Negative social climat
Anomie of social standarts
Divergence of expectations and reality
Generations gap
Communicational bariers
.
Agressive teritory managment
"This is my part, this is your part, touch my part and you'll see"
Informal "destructive" leader
New membres adaptation difficulties
respondent aggression
.
Psychological incompatibility
Slow worker vs Fast worker
Objectif
Conflit of interest
Material
Immaterial
Weak conflict regulation norms
Organizational
.
Structural
The Structure of organisation is not adapted to objectives it has to folow
.
Fonctionnal
Weak conections between different parts of organisation and inadapted working process
.
Personal
The person is occupying a post for which he is not competent/made for
.
Situational
When a mistake is done by the direction or workers
Culture
Behaviour
Sense of Self & Space
Communication & Language
Food & Feeding habits
Time & Time consciousness
Relationship
Work habits & Practicies
Ideology
Values & Norms
Beliefs & Attitudes
Mental Process & Learning
.
Dress & Apparence