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C1-THE WORLD OF INNOVATIVE MANAGEMENT (2) The basic function of management…

- - - - be a good coach
      - empower your team and don,t micromanage
      - express interest in team members, successes and personal well-being
      - don't be a sissy: be productive and result-oriented
      - be a good communicator and listen to your team
      - help your employees with career development
      - have a clear vision and strategy for the team
      - have key technical skills so you can help advise the team
  - - -  Not listening to customers
      -  Unable to motivate employees
      -  Not building teams
      -  Inability to create cooperation
      -  Failure to clarify performance expectations
      -  Poor communication and interpersonal skills
- - - -  Activity characterized by variety, fragmentation, and brevity
      -  Less than nine minutes on most activities
      -  Managers shift gears quickly
    - -  Work at unrelenting pace
      -  Interrupted by disturbances
      -  Always working (catching up)
  - - -  Figurehead
      -  Leader
      -  Liaison
    - -  Monitor
      -  Disseminator
      -  Spokesperson
    - -  Entrepreneur
      -  Disturbance handler
      -  Resource allocator
      -  Negotiator