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Topic 4 Knowledge mangement process by group praciting (Persosn who…
Topic 4 Knowledge mangement process by group praciting
Persosn who related
Kuan Aue
The leader of the organization
Duties
Making the management,
Provide activity for everyone in the organization to be a leader by developing the working method of their responsibility and bring their experience to exchange learning and sharing knowledge
identify strategies for improving knowledge management tools successful and be used more frequently
Kuan Aumnuoy
The facilitator
Duties
who facilitates the exchange
encourage people to communicate
links knowledgeable
encourage experienced people with less knowledgeable ones.
Kuan Kit
refers to official
workers
officers
Duties
who take responsibility
the real knowledge management operator that performs about 90% of corporate goal settings.
Kuan Likit
refers to a person
who records the knowledge management activities
sets them as knowledge sources of the organization.
Community of Pracitng
What
Small of group of people toward a common goal
desire
exchange knowledge
work experience
solving problem
Not established
by organization
by community
have no power
it not based on organization or community
Importance
Established with informal relationships built between network of people
Help people will have more collaboration
During
learning
creating knowledge
Help
organization
community
Storytelling
Techniques of sharing knowledge or creating inspiration
by using simple language to tell about situation
The Characteristics of a Good Storyteller are as follows
Must be real cotent
Related to fish head or the issue of the group
The story's title reflects the theme of the story
The teller is the owner of the story
The techniques encourage listeners
To create concepts for practical use
The story should be 5 minutes long or less
Use lively gestures while telling story
Must include three parts
How the story begins
How to solve problems
The outcome or conclusion
Processing knowledge assets and core compentence
Knowledge assets
Listeners
Must listen carefully to the storytellers
If you can't understand, you can ask the teller
The characteristics of knowledge assets should be:
Are sentences that begin with a verb?
Are the praciting methods (How to)?
Are sentence or phases which capture the general idea
Core compentence
Come from screen knowledge assets
When analyze serious
The knowledge assets will be more clearly