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Knowledge Management (Ontology and Knowledge Structures (Extended…

- - - - "Tacit knowledge cannot be codified and transferred directly. It can only be transferred through models, examples, and metaphors" (Sitarski, 2010)
    - - Explicit knowledge is that which can be transferred directly
    - - Socialization: the conversion of tacit knowledge to other tacit knowledge
      - Combination: the conversion of explicit knowledge into more explicit knowledge
      - Internalization: the conversion of explicit knowledge into tacit knowledge
      - Externalization: the conversion of tacit knowledge into explicit knowledge
  - - - Automated Intelligence is especially helpful in gathering information from specified sources
- - - - "Since knowledge is power, the employee has to be convinced that the benefits of sharing outweigh the cost of losing power" (Hawamdeh, Srikantaiah, & Koenig, 2010)
      - The recipient of the knowledge needs to trust that it is being given in good faith and is accurate
    - - Reduce the number of operations needed to retrieve information and the time those operations take
      - User Inferfaces
        
        Contain personalizaion options
        
        Allows management of a user profile
        
        Allows for effective communication with the organization
- - - - Holistic view of knowledge
      - Distinguishes virtual spaces
    - - Practical aspects of knowledge management
      - Description of specific Knowledge Management processes
    - - Evaluation of Knowledge Management
      - Allows for knowledge possession to be organized into particular areas
        
        This leads to "communities of practice" that are focused more on maintaining and generating knowledge in a field than on the knowledge of a particular institution