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M4 Part D: Knowledge Sharing p.286 (Challenges p.293
Too little or too…
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Tools:
- Collaboration
- The Art of Conversation
- Expertise Location (Seekers, Knowledge facilitators, shares)
- Intranet
Knowledge Audit
- Where is the information located?
- What information do I need to do my job?
- Where is the best place to get the information I need?
- Can’t find information, how do I work it out?
- How can I gather the information I need into a useful form?
- How can I best keep the information?
7.What is the best way to pass on the information?
- How do I make the most of the information?
- How do I use the info effectively and how do I keep it updated?
- Where should I focus my attention?
- How do I check that my time and effort hav been worthwhile?