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Implications of Haimes' Failure Types to Manage Wetlands Working Group…
Implications of Haimes' Failure Types to Manage Wetlands Working Group Knoxfield
Human Involvement
Technical or skill breakdown
Manual error
Incorrect application of skill
Genuine accident
Slip of action
Memory lapse
Lack of efficiency
Lack of training
Communications
Community Engagement
Business management
Human mistake / error
Ignorance
Lack of required training
Professional engagement strategies
Professional communication (written)
Unqualified
Business management
Communications
Community engagement
Software failure
Systems Breakdown
Loss of stakeholder data
Inability to advise proper participants of decisions
Loss of previous group meeting minutes and actions
Reputation damage
Participant confusion
Loss of templates and report
Insufficient use of time
Records and outcomes lost
Communications Breakdowns
Insufficient Communications to stakeholders
Meetings and Working group times lost
Loss of trust by participants
Stakeholders inability to participate
Loss of reputation
Loss of trust by participants
Loss of trust by community
Internal and external reputation in damage control
Participants turn to media
Hardware failure
Design Failure
Inadequate systems in place for working group engagement
Quality Control
Incomplete or inadequate processes
Reputational damage
Undesired outcomes of working group
Working group does not achieve any outcomes
Inadequate control in place for quality data arising from working groups
Data is unreliable
Data is unusable
Organisational failure
Loss of flexibility and innovation
Loss of institutional memory
Ignoring long term effects of decisions
Tendency to accept the most favourable hypothesis
Screening information, followed by denial
The "Kill the messenger" syndrome instead of "Reward the messenger"
Lack of incentives to find problems
Covering up mistakes due to competitive pressure
Unresolved conflict between management and staff
Missing signals or valuable data due to inadequate inspection or maintenance policy
Breakdown in communication
Tardiness in correcting defects
Overlooking and/or ignoring defects