Employee Orientation Process (Possible Solutions (A vendor could be chosen…
Employee Orientation Process
Ryan believes that the employee orientation process at Cascade Sustainable Energy could be more efficient
IT was expected to look vendor solutions
Multiple people have looked into vendors
People are pulled off task to work on other projects
IT has not taken the task serious
The time range for a possible solution to be selected and implemented has said to take at minimum, a year
Because of the lack of urgency on the issue, new employees such as Ryan see the flaws in the program
Energy pays for empty hotel rooms because the software does not account for cancellations
Maggie wastes time re-explaining the problem to each new member assigned to the problem
A vendor could be chosen to work on fixing the system
IT could make the problem a top priority and assign multiple people to work on it
Deadlines could be set up to assure that real action is being taken to fix the orientation issue
Research groups could be responsible for researching numerous vendors and coming up with pros and cons for each
Propose A Solution
Do an RPF
It was stated that it is "expected one of the in-house developed solutions would be sufficient"
A solution still hasn't been decided on
Looking to fix the orientation problem would save the company money. Ex: Cancellations would be handled with software that contacts hotels and cancels rooms that are booked by the company. With the cancelled rooms, the company would save money that could be allocated somewhere else.
"She also mentioned a periodic issue where a new hire would have to cancel their registration for an orientation session, but this did not result in the cancellation of the person’s hotel room, resulting in Cascade paying for an empty hotel room"
By looking at vendors and communicating with them, the company would have a good idea of which system would be best and the chosen idea could then be taken to IT