Employee Orientation Process

Problem

Possible Solutions

Propose A Solution

Ryan believes that the employee orientation process at Cascade Sustainable Energy could be more efficient

IT was expected to look vendor solutions

Multiple people have looked into vendors

People are pulled off task to work on other projects

IT has not taken the task serious

The time range for a possible solution to be selected and implemented has said to take at minimum, a year

Because of the lack of urgency on the issue, new employees such as Ryan see the flaws in the program

Cascade Sustainable
Energy pays for empty hotel rooms because the software does not account for cancellations

Maggie wastes time re-explaining the problem to each new member assigned to the problem

A vendor could be chosen to work on fixing the system

IT could make the problem a top priority and assign multiple people to work on it

Deadlines could be set up to assure that real action is being taken to fix the orientation issue

Research groups could be responsible for researching numerous vendors and coming up with pros and cons for each

Do an RPF

It was stated that it is "expected one of the in-house developed solutions would be sufficient"

A solution still hasn't been decided on

Looking to fix the orientation problem would save the company money. Ex: Cancellations would be handled with software that contacts hotels and cancels rooms that are booked by the company. With the cancelled rooms, the company would save money that could be allocated somewhere else.

By looking at vendors and communicating with them, the company would have a good idea of which system would be best and the chosen idea could then be taken to IT

"She also mentioned a periodic issue where a new hire would have to cancel their registration for an orientation session, but this did not result in the cancellation of the person’s hotel room, resulting in Cascade paying for an empty hotel room"