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Implementation of Telemedicine in the Observation Unit (Structure (Single…
Implementation of Telemedicine in the Observation Unit
Efficiency
CDU patient length of stay
Decrease need for MD staffing
Satisfaction
Patient Satisfaction
Provider Satisfaction
Patient Safety
Adverse Events
Root Cause Analysis
Return visits/Readmission
Structure
Single Service Model
Staffed by ED Attending and APPs
Dual Service Model
Staffed by HMS and APPS
MD Staffing
APP staffing
Telemedicine: Provider to provider model-Consult
MD and APP Rounding times
Cost
Equipment and Software
ROI/Return on Investment
Quality
Only 30% of US hospitals have observation units
Observation units provide quality care
Clinical Outcomes