Awareness: KM Standard ISO30401 (What is the standard? (ISO 30401…
Awareness: KM Standard ISO30401
is the standard?
ISO 30401 Knowledge management systems - Requirements
Designed to help organisations manage knowledge effectively
Management systems, not IT systems
Includes project work as well as business as usual
Tells you how to approach KM and what needs attention
is the standard needed?
are the key messages in the standard?
Knowledge comes from people
Knowledge is intangible. You can't manage it directly
KM focuses on managing the working environment
Culture is critical to KM
Knowledge adds value when it contributes to something that matters, such as goals or performance
KM is a means of unlocking the value of knowledge
There is no one-size-fits all KM receip
KM should include interactions between people to develop shared understanding
Don't try and implement KM in one giant leap. Take it slowly and learn as you go
Terms and definitions
Knowledge is a human or organisational asset enabling good decisions and effective action
Context of organisation
Be clear about what you want from KM
Everything you do in KM should fit your organisation's context
Enablers of KM are responsibilities, processes, technology and governance
Culture is critical!
A. The knowledge spectrum
Knowledge can take many forms - from the seed of an idea in an individual's mind to an orchestral score.
B. Boundaries between KM and other disciplines
Knowledge management is not the same as information management. IM alone will not meet the requirements of the KM standard
C. KM culture
A KM culture is one of collaboration, sharing, reflecting and learning. Promote a KM culture.
does the standard mean for us?
An opportunity to find out what KM is really about
An opportunity to make projects and programmes more effective and efficient
An avenue to demonstrate to stakeholders that you are competent at managing knowledge (if you opt for certification)