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PMI Agile Certified Practitioner Chapter 3: Stakeholder Engagement…

- - - - Meetings in which participants get work done.
    - - A group tries to rapidly generate a lot of ideas about a problem or issue.
    - - Remember the future
        
        Ask stakeholders that an upcoming release has been successfully completed.
      - Prune the Product Tree
        
        Help stakeholders gather and shape requirements
      - Speeboat
        
        It focuses on gathering risks that pose threats to the project.
      - Buy a Feature
        
        Prioritization exercise
      - Bang-for-the-Buck
        
        This exercise looks at value versus costs rankings.
    - - Interpersonal Skills
        
        Emotional Intelligence
        
        The abilty to identify, asses, and influence the emotions of ourselves, other individuals, and groups.
        
        Active listening
        
        Is hearing what someone is really trying to convey
        
        Facilitation
        
        How to run effective meetings and workshops
- - - - Incorporating Stakeholder Values
    - - Executives and project sponsors
        
        Supporting groups
        
        Managers
        
        The user community
        
        The development team
- - - - It happens when
        
        The team discuss about priorities and what "Done" should look like.
  - - - Instead, it have to be
        
        Healthy
- - - - because
        
        we will end up with a negative project enviroment
  - - - Problem to solve
        
        Consist in
        
        Information sharing and collaboration
      - Disagreement
        
        Consist in
        
        Personal proteccion trumps resolving the conflict
      - Contest
        
        Consist in
        
        Winning trumps resolving the conflict
      - Crusade
        
        Consist in
        
        Protecting one´s own group becomes the focus
      - World War
        
        Consist in
        
        Destroy the others
- - - - They are divided in
        
        Models
        
        Simple voting
        
        Consist in
        
        Ask the team to vote "for" or "against" an idea by a show of hands
        
        Thumbs Up/Down/Sideways
        
        Consist in
        
        Ask those who are holding their thumb sideways why they cannot make up their mind
        
        Highsmith´s decision spectrum
        
        Consist in
        
        team members indicate how they feel about a decision by placing a check mark on a spectrum ranging from "fully in favor" to “mixed feelings" to "absolutely no, or veto."
        
        Fist-Of-Five Voting
        
        Consist in
        
        people vote by showing the number of fingers that indicates their degree of support.