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DMPTR (Understand processes (Read job overview, KPI & SOP of each role…
DMPTR
Read job overview, KPI & SOP of each role
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Observe they do work
Record the process (text, image, video,...)
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Finish with a process document recording all relevant processes, problems, etc.
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Feasibility: Ease of doing and implementing, availability of similar tools,...
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Look for similar cases from EGV, EAV, and other sites
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Brainstorm solutions base on 3 tools: Excel, VBA, RPA
Learn VBA & RPA
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RPA: Google, RPA site & internal expert
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