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CMDA feedback (How was the learning (Reading academic material, Face to…
CMDA feedback
How was the learning
Reading academic material
Face to face tutorial
Interactive podcast
Video /audio material
Tutor group forum discussion
Submission of TMA and feedback
Case studies and research material
Communicate via all different forum writing, video and presentation
Use different model and framework
Globalisation
External Factors (PESTLE)
Technology
Legal
Social Trends
Economic
Environment
Political
Geography of Innovation: Regionally linked
Importance of location
Regional Innovation and their Influence
Relationship between regional innovation and institutional framework
The knowledge of local and global trends
The global trade environment
Logistical cost
Off shoring
Supply chain
Supply chain efficiency
Vertical integration
Down stream
Upstream
Balance of integration
Outsourcing decision
Bullwhip effect
Suppliers relationship
Re-shoring
Role of International financial institutions
World bank
IMF
Bring global imbalance
Multi-national companies
Tax laws
Base Erosion and Profit Shifting (BEPS)
International Financial Reporting Standard
International Operational Strategies
Multi-domestic operation
Regional Operation
Home country operation with export
Global coordinated operation
City Leadership and Business Opportunities
Managerial leadership
Political leadership
Civic leadership
Business leadership
Convergence - Divergence and Crossvergence
Branding
Value
Identity
Reputation
Long-term planning
Time & innovation
Cycle of innovation
Value Player
What does value mean?
When invention turns to innovation
Organisation and its value
Other interested groups
Suppliers
Investors and leaders
Government
Clients/customer
Employees
How to create value
Innovation value chain
Employee relationship
Inclusive and participatory employment relations
Empowerment era
Flexible work
Egalitarian culture
Change Management
Corporate social responsiblity (CSR)
Constructive engaging with resistance
Develop a vision and strategy
Communicate the change vision
Empower employees
Establish a sense of urgency
Generate short term wins
Create guiding coalition
Consolidate gains and produce more change
Anchor new approach in culture
Creating Shared Value
Redefine productivity in value chain - social improvement, environmental
Enabling local cluster development - cooperating with suppliers and local institutional
Re-conceiving product and market- address social problem - directing consumer to common good
Focus on harmony between social and economic goals
Bluring the profit /non profit boundary
Measures
Mutual reinforcing activities
Constant communication and dedication
Backbone support from one another
Common goal
shared measures
Quality and reducing risk
Relationship Marketing
Benefit of relationship marketing
Benefit of relationship marketing
Customer loyalty
Customer value and customer satisfaction
Commitment, trust, customer orientation and communication
Leadership and Followers
Social /emotional intelligence
Relationship
Recognition
Responsive
Responsibility
Respect
Leader-full
Distributional leadership
Leaderless
Caring Leader
Investigating Business function
Marketing and meeting the needs of customers
Financial and budget management
HR - learning and capability
Change and Attachment
Why resist change
Relational attachment
Institutional attachment
Individual attachment
Making use of resistance
Product and useful - feedback
Making pragmatic use of resistance
Making strategic use of resistance
Damage limitation
Model change - many models
Time-realistic
Communication at all level
effective project management
Create a sense of urgency
guiding coalition
Share vision
Critical thinking
Thinking triangle
know - comprehend-apply-synthesise- evaluate
Argument, claims,conclusion
Evaluation,evidence,implication,inferences,innovate,interpretation,justified interpretation,qualification,reasoning,stance,synthesise,warrant
Reading with critical eye
Reflect on result-ask question-investigate-create knowledge-reflect on result
Write with critical voice
Use context,themes, link and signpost
Big Idea - Innovation
What is innovation
The creation of new ideas, devise,method process
Business Function such as Operation, Marketing, Finance and HR
Stage of innovation:1.creation of idea, 2 assessing the idea, early design, 4 review and modification, 5 creation and final product
How to achieve innovation- 1 ask question to think differently - challenge the status quo. 2 encourage new ways of doing things, 3 link story and understand why it matters, 4 focus on solution, 5 be persistence
Understand the problem - understand innovation in relation to broader strategic aims - develop coalition of willing- consider using design led process - practice
Research - what it is how to do it and collect information
Marketing - understanding the needs of customers and organisation ability to deliver (Blythe, 2006)
Focus and offering - segmentation
geographic
psycho graphic
Demographic
behaviouristic
Marketing Mix - 7 Ps or 5Ps
Product
Place
Promotion
Pricing
People
Process
Physical evidence
Operation Management
Input - Management resources. Facilities,equipment,staff,customers,suppliers,transport,material,energy,information
Process - Managing process. Process flow,work in process, process design, planning and scheduling, progressing control,system improvement
Managing outputs. Products and service, customer satisfaction,unit cost,environmental impact
Transformation process
Why is operation important - use of Hayes and Wheelwright model (1984)
Supply chains
capacity and facilities decision
Supply chain design and integration
technology adoption
workforce and organisation
Performance objective - quality, speed,flexibility,sustainability,dependability and cost
Digital world