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Performance Appraisal (The PA Process (Measure actual performance, Compare…
Performance Appraisal
The PA Process
- Measure actual performance
- Compare actual performance with standards set
- Mutually develop measurable goals
- Discuss appraisal with employee
- Establish performance standards with employee
- If needed, initiate corrective actions
- Identify specific PA goals
PA Methods
Ranking
Ranking employees from best to worst, according top their performance
Rating Scale
Scale consists of a list of traits. Employees are rated by identifying the score that best described that trait
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Appraisal Errors
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Sequencing Effect
Influence by relative performance of preceding individual, rather than evaluate based on performance standards
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Central Tendency
Rate middle/ center of scale, avoid having to justify extremes
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Definition
A process whereby a line manager set work standards, access actual performance against the standards set and give feedback to employees to encourage them to improve poor performance or maintain good performance